Contract renewal — Q2 2026

4 messages · Sarah Chen, Legal Team

Sarah ChenJul 16, 5:10 AM

Hi there, I wanted to follow up on the contract renewal we discussed last week. Our legal team needs your sign-off on the updated terms before Friday, March 21st. Key changes from last year: - 3-year term (up from 2) - 8% price increase (as agreed) - Updated SLA from 99.5% to 99.9% uptime Could you please review and confirm? Best, Sarah

MeJul 17, 5:10 AM

Thanks Sarah, I'll review this today and get back to you. Quick question — does the 8% increase apply to the base license only or also professional services?

Sarah ChenJul 17, 11:10 AM

Good question! The 8% applies to base license only. Professional services are billed separately at the same hourly rate as last year. Let me know if you need anything else from our side!

Legal TeamJul 18, 4:40 AM

Following up on Sarah's email — just a reminder that we need the executed contract by EOD Friday to avoid a lapse in service. Please let us know if you have any blockers.

📧Replying via Gmail

·Tone:

Needs ReplyURGENT

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AI Summary

Acme Corp contract renewal for Q2 2026. 3-year term, 8% price increase on base license, SLA upgraded to 99.9%. Deadline is Friday March 21st. Legal team is following up urgently.

Context

Existing customer, relationship started 2023. Previous renewal was straightforward.

Open Questions

?Have you reviewed the full updated terms document?
?Do you need sign-off from anyone else internally before approving?

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Suggested Action

Reply confirming approval or request a brief call to discuss terms before signing.

Extracted Tasks (1)

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Review and sign Q2 contract renewal
Due 7/21/2026